Samsung device-security configurations can vary depending on the model, software version, and security level. For this reason, we strongly recommend contacting our Live Chat Support team before placing your order.
Please provide a clear photo of the device while in Recovery Mode. This allows our team to review the device configuration and confirm which service is appropriate for your device.
Please do not purchase this service unless Support has specifically confirmed that it is the correct service for your device.
A Windows computer is required for this service.
Enter the device Serial Number in the designated field.
Do not enter the IMEI in this field.
Contact Live Chat Support and provide your order number.
Follow the instructions provided by our Support team carefully.
Once the service has been successfully completed, you will receive a notification and your order status will be updated to Successful on our website.
Monday–Saturday
9:00 AM–7:00 PM Central Time
Because security configurations differ between Samsung devices, please contact Live Chat Support with a Recovery Mode photo before ordering. This helps us verify compatibility and direct you to the appropriate authorized service.
Thank you for your cooperation and for helping us ensure your order is processed correctly.
Delivery time: 10-20
Bulk orders allowed: No
Order type: Serial number
Service type: Other
Submit to verify allowed: No
Cancellation allowed: No
Order processing: Manual